Privacy policy
Effective date: [to be filled in]
Operated by Cope Compass LLC, [to be filled in] (address). Contact: [email protected].
The short version
- No ads.Dewcup shows none.
- No ad trackers.No ad or attribution software is in the app.
- Never sold.We don't sell your data, and mood, tag and note data never go into analytics.
Dewcup is for adults 18 and over in the United States. Your phone holds the main copy of everything you enter.
What we collect
| What | Details |
|---|---|
| Account | Your Sign in with Apple or Google, at the start of your trial. The calm-down tools and crisis help work with no account. |
| Check-ins | Your daily mood rating (Rough, Meh, Okay, Good or Great) and the time. |
| Tags | What was going on: Work, Sleep, Partner, Argument, Friends, Family, Body, Money, Outside, and any tags you write. |
| Notes | Free-text notes, and voice notes, which are turned into text on your phone. |
| Chat | Your messages with Sprout, and a short list of things Sprout remembers because you asked it to. You can see, edit and delete that list. |
| Sleep and steps | From Apple Health or Health Connect, only if you connect them. |
| Subscription | Your plan and whether it's active. Apple and Google take the payment, and we never see your card. |
| Consent records | When you agree to the terms, to the health data policy, to sending notes and chat to the AI provider, and to auto-renewal (the time, the plan, the price, the charge date shown and the version of the terms). |
| Crash reports | With personal data switched off. |
| Crisis check log | The time a crisis check fired and which part fired. Never your message. |
| Reports and support | If you report a Sprout reply, that one reply, after you confirm what's being sent. If you email us, your email. |
| Age signal | Where Apple or Google provides one, whether the store says you're under 18. |
What we don't collect
- Your contacts or your location.
- Anything for advertising. Dewcup has no social features, no ads, and no advertising or attribution software.
Where it goes
| Who | What they get | Why |
|---|---|---|
| Your phone | Everything. It holds the main copy. | The app works offline. |
| Google Cloud (US region) | Synced entries, your account ID and chat history. | Backup, and sync across your devices. |
| Anthropic, the AI provider | Chat text, notes and computed statistics, only if you allow it. | To write Sprout's replies and your weekly summary. |
| RevenueCat | An anonymous user ID and purchase history. | To know whether your subscription is active. |
| Sentry | Crash reports with personal data switched off. | Fixing bugs. |
| Apple and Google | Purchases and sign-in. | Billing and login. |
We share only with the companies in this table, and only to run Dewcup. Health data never goes to iCloud.
Sending notes and chat to the AI provider
Before the first note or chat message leaves your phone, a screen asks for your permission. It names the provider and says what's sent.
If you say no, check-ins, the calendar and your computed stats still work. Fixed template sentences write your reports in place of the AI.
Before any message reaches the AI, our server checks it for crisis language. A match gets a human-written reply that points to 988, and the AI isn't called. How that works
How we use your data
- To run the app: save your check-ins, sync them, and show your calendar.
- To count your patterns. The app computes the stats, and the AI only writes the sentences around them.
- To bill you and to answer your emails.
- To count, across all users and inside our own database, things like the share of check-in days marked Rough or Meh over time. This tells us whether the app is working. Nothing about one person leaves the database, and nothing goes to an analytics tool.
Our analytics are on our own servers and cover non-health events only: the app opening, a count of check-ins, and subscription state.
Keeping and deleting your data
- Delete one entry, or everything, in the app.
- Delete your account in Settings, or by email. The steps
- Deletion covers our backups within 45 days.
- How long the AI provider, RevenueCat and Sentry keep their copies: [to be filled in]
Your choices
- Export all your history from Settings, even if you've stopped paying.
- Turn off the AI permission, or disconnect Apple Health or Health Connect, at any time.
- Use app lock, hide any tag from your calendar, and keep notifications generic on your lock screen.
- Rights under your state's privacy law: [to be filled in]
Keeping it safe
Server data is encrypted at rest and tied to your account. App lock with Face ID or a PIN is offered when you start, and it's on by default when you use a Partner or Argument tag.
If you write about abuse, Sprout answers with care and options, stores the minimum, and never contacts anyone.
Age
Dewcup is for adults 18 and over, in the United States only. Where the store gives us an age signal, we read it. If it says you're under 18, sign-up is blocked and we show the free crisis numbers.
Changes and questions
If we change this policy, we'll update this page and the effective date. Questions go to [email protected].
Washington's law asks for its own policy on health data. Read the health data policy.